What is a Franchise?

Franchise Basics

Franchising is a system for expanding a business and distributing goods and services – and an opportunity to operate a business under a recognized brand name.  For example, KKP, a division of Kwik Kopy Printing doesn’t franchise spa services, and Hand &  Stone Massage and Facial Services doesn’t franchise printing/design services;  they franchise business systems that deliver printing/design services and spa services to customers with consistency – of the products, the services, and the customer experience.

A franchise occurs when a business (the franchise) licenses its trade name (the brand, such as KKP or Hand & Stone) and its operating methods (its system of doing business) to a person or group (the franchisee) who agrees to operate according to the terms of a contract (the franchise agreement).  The franchisor provides the franchisee with support and, in some cases, exercises some control over the way the franchisee operates under the brand.

In exchange, the franchisee usually pays the franchisor an initial fee (called a franchisee fee) and a continuing fee (known as a royalty) for the use of the trade name and operating methods.

Franchised businesses employ well over a million Canadians and account for up to 12% of the country’s gross national product – 50% more than in the United States.






From start up assistance and training to ongoing operations support and full service marketing, the Hand & Stone franchise team is with you every step of the way.

Get started on the road to opening your own business. Discover why a Hand & Stone Massage and Facial Spa is one of the most exciting new business opportunities to come along in years.

    Proud supporter of Heart & Stroke

    Massage by a registered massage therapist can help reduce stress, a risk factor for heart disease and stroke.
    However, before getting a massage, check with your doctor to make sure it is right for you.

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    reconnaît l’importante contribution de ses commanditaires. Cette reconnaissance ne constitue pas une recommandation.”